📅 Last Updated: April 1, 2025
1. Introduction
Shri Velle Jewellers ("we," "our," or "us"), operating at shrivellejewellers.com, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us for B2B jewelry export business.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.
2. Information We Collect
2.1 Information You Provide Directly
- Name, company name, job title
- Email address, phone number, WhatsApp number
- Business address, country of residence/operation
- Inquiry details, order specifications, product preferences
- Payment information (processed securely via bank transfer — we do not store card details)
2.2 Information Collected Automatically
- IP address and approximate location
- Browser type, device type, operating system
- Pages visited, time spent, referring URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
- To process B2B inquiries and respond to your requests
- To prepare and send proforma invoices, catalogs and quotations
- To process orders, shipments and export documentation
- To send business updates, new collection notifications (with consent)
- To improve our website and services based on usage patterns
- To comply with legal obligations under Indian law
4. Sharing Your Information
We do not sell, rent or trade your personal information. We may share data with:
- Shipping partners (DHL, FedEx, Aramex) for delivery purposes
- Payment processors for secure transaction handling
- Government authorities as required by Indian export/customs law
- Professional advisors (accountants, lawyers) under confidentiality
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or destruction. This includes encrypted transmission (SSL), restricted access, and regular security audits. However, no method of electronic transmission is 100% secure.
6. Data Retention
We retain your business information for as long as necessary to fulfill the purposes outlined in this policy, typically 7 years to comply with Indian financial and tax regulations (GST, Income Tax Act). Marketing communications data is kept until you unsubscribe.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications at any time
- Request data portability where technically feasible
To exercise these rights, contact us at: shrivellejewellers@gmail.com
8. Cookies Policy
Our website uses cookies to enhance your browsing experience. We use:
- Essential cookies: Required for website functionality
- Analytics cookies: To understand website usage (Google Analytics)
- Marketing cookies: To show relevant ads (optional)
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or concerns:
- 📧 Email: shrivellejewellers@gmail.com
- 📍 Address: Flat No 102, T2, Inderprastha apartment - II, ip colony, Sector 32, 121003, Faridabad, Haryana
- 📞 Phone: +91 89014 29540